squarespace support

Squarespace support services with a Squarespace Authorised Trainer & Expert.

From quick adjustments to strategic upgrades, I’m here to help you optimise, enhance, and troubleshoot with ease. Choose the support level that fits your needs, whether it’s a one-time fix or ongoing assistance.

↓

£75 an hour

Ad-Hoc Support

Perfect for clients needing quick fixes or minor updates without a package commitment.

  • Pay-as-you-go support for specific tasks

  • Flexibility to use only when needed

  • Covers design tweaks, troubleshooting, SEO basics (titles, descriptions, alt tags)

  • Minimum booking of 1 hour

£400 day rate

Day-Focus Support

An ideal option for clients with multiple tasks or a more intensive day of updates.

  • 7 hours of dedicated support in one day

  • Priority scheduling to get tasks done efficiently

  • Suitable for more complex updates, customisation, and multiple adjustments in one focused day

  • Covers design adjustments, feature integrations, SEO optimisation, and troubleshooting

£600 - pre-paid 10 hours

Pro Support Package

For clients who need ongoing support but want flexibility without a monthly commitment.

  • 10 hours of support to use as needed over three months

  • Covers design and layout adjustments, troubleshooting, SEO basics, and feature integration

  • Custom code support for enhancements

  • Regular updates on hours used, ensuring transparency

  • Check-in and strategy calls

  • Priority response time (1-2 business days)

about me

Why choose my Squarespace support?

With expertise in both Squarespace design and technical customisation, I offer reliable, high-quality support designed to keep your site performing at its best. My flexible options allow you to choose the right level of support, so you get exactly what you need—whether it’s a quick fix or an in-depth optimisation.

Kind words

“

Extremely knowledgeable, efficient, and patient, Mary guided our non-technical team through the new site with ease. Her practical approach (and those lifesaving "how-to" short videos!) made everything manageable, and she was a dream to work with from start to finish.

Profile

Where Giants Roam

“

I couldn’t have set up my blog website without Mary’s invaluable help. Only 8 months after launch, my blog won a prestigious industry award, and within a year, it became a reliable income source. Her expertise played a key role in achieving this success.

Profile

The Pink House

“

With a seamless blend of technical skill, creative simplicity, and meticulous attention to detail, Mary was the perfect partner for our website project. You should definitely work with her—unless, of course, you're a competitor!

Profile

Capuchin

  • Support includes a range of services, from design and layout tweaks to basic SEO optimisation, troubleshooting, and feature integrations. I aim to cover any needs that arise to keep your site looking and performing its best.

  • No specific plan is required. However, some advanced features may require a Business or Commerce plan. I can advise on this if needed.

  • I’ll provide regular updates on your remaining hours and give you a summary of time used after each support request. This ensures transparency and helps you plan your hours effectively.

  • While my standard support is provided during business hours, I understand that emergencies happen. In such cases, reach out, and I’ll do my best to assist as soon as possible, though extra fees may apply for urgent, out-of-hours requests.

  • Yes, I provide support for custom code needs, including HTML, CSS, and JavaScript adjustments. Custom coding is included in both ad-hoc and package support options.

  • Payment is due upon booking for ad-hoc support and at the start of each package period for larger packages.

  • It’s helpful to have a clear idea of your support needs or any specific issues. I’ll guide you from there, but any relevant details you can provide in advance will help us make the most of your support time.

  • Absolutely! In a one-hour session, I can assist with basic SEO optimisations, like setting up page titles, meta descriptions, and alt tags to improve visibility. However, I don’t provide in-depth SEO services such as keyword research, competitor analysis, Google Analytics setup, or backlink strategies. For those advanced needs, I recommend consulting with an SEO specialist.